Frequently Asked Questions

Every day help for our customers
To provide the best service, we are happy to help you with your questions

If you need more help
For more personal questions you can also cantact us at the following addresses


Yes we accept mastercard en visa payment cards, you can pay with paypal with mastercard or visa.

Yes our website accept creditcard payments

Our website accepts, paypal,  visa master card,  Cryto payments, payment request ideal

Yes we accept product return after buy in 10 working days,  we do Ask that you meet the following condition.
product must be in original packaging and in good condition,  the shipping costs are the responsibility of the sender

You can use our promo code at our checkout page

With the IPTV subscriptions if you are not satisfied, or want do cancel any reason we can cancel your subscription, you will receive partially refund of the purchase amount back to your bank account.  With other product sales we do also refund. for us it is important that customer is satisfied.  we do have rules that a refund must be requested within one business day,  otherwise the right to refund will expire.

For a refund you can contact our salesmanager via the contact page, they will response for your questions.

Please do not immediately submit a dispute with an order, When your order has not been activated yet, please contact us at whatsapp for faster service.  We send the login details with e-mail, sometimes the e-mails can end up in the spambox.

If you submit a dispute afterwards after activating our service, we will disconnect and your device will be blocked! You will get permanent ban!

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